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Customer Satisfaction Survey

Sepulveda Building Materials is asking you, as our customer, to help us become even more effective in serving your needs. Your responses to this quick survey will be of great help. Please score each attribute from 1 to 5 with 1 being Poor, 5 being Excellent. Please be candid.

  Poor Excellent
  1 2 3 4 5
*1. Your overall experience with Sepulveda Building Materials
*2. Your experience with our customer service representative
*3. Ease of finding the product or products that you wanted
 4. Your experience with the yard and the load of your materials
 5. Your experience with your delivery
 6. How likely are you to refer Sepulveda Building Materials to someone?
1 = Not Likely at All     5 = Definitely Will Refer

*Please indicate which store you visited most recently:

Indio  Thousand Palms  San Bernardino  Gardena  Laguna Niguel

*How did you learn about us? Please check all that apply.
Contractor Referral   Friend Referral   Newspaper Ad   Flyer   Post Card   Radio Ad
Welcome Wagon or Welcome Express   Sepulveda Website   Other Website   Yellow Pages Book
Yellow Pages Website   I am an Existing Customer   Other:

Other comments:

Maximum 400 characters

Can we help you with anything else?

Maximum 400 characters

Please provide your Area Code & Phone OR your Email address so our manager can contact you, if needed, to achieve our goal of providing excellent service.

*Area Code & Phone
Like this: 949-347-2100
*Email

Confirm You're Not a Robot: In order to reduce spam, please confirm you're not a robot.

*This information is required so we can respond, if appropriate, to your comments.
This information will be used ONLY to help improve the service provided by Sepulveda Building Materials. It will
never be sold or released to any other organization.

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